Privacy policy

The data controller is IGOR GAGALESKI PR TRGOVINA NA VELIKO EXPORT-IMPORT GODZI BUJANOVAC, Beogradska 12, 17530 Bujanovac, Serbia. Registration number: 68413460; PIB: 115499205. For privacy requests, email info@godzi.co.

When you send an order request, we receive the name, email address, phone number, delivery address, chosen products, and message you send. Contact messages contain the details you choose to provide. We use these details to answer you, confirm and fulfil orders, arrange delivery and returns, handle complaints, and meet accounting or other legal duties.

The cart is saved only in your browser until you remove items or clear browser storage. The site does not create customer accounts, collect card details, or automatically submit orders. Our hosting provider may process technical information such as IP address and request logs to deliver and secure the website.

We process order and contact details to respond to your request and perform a sale; records required by law are kept to meet legal obligations. Technical security processing is based on our legitimate interest in keeping the site reliable and secure. We do not use these details for marketing without a separate lawful basis.

Information may be handled by our email provider, Cloudflare for site hosting, Slanje Paketa and its courier for an accepted order, and professional advisers or authorities where legally required. Some providers may process information outside your country; required safeguards must be applied to such transfers.

We keep correspondence only while needed to handle the request, order, return, complaint, or related claim. We keep invoices and transaction records for the period required by applicable tax and accounting law. Your cart remains in your browser until you edit it or clear site storage.

You may ask for access to your data, correction, deletion, restriction, portability, or object to processing where those rights apply. Email info@godzi.co and we will respond under applicable data-protection law. You may also complain to the competent data-protection authority. See our Cookies & storage page for browser-storage details.